Common ERP mistakes to avoid

Implementing a successful integrated business solution like Microsoft Dynamics NAV is kind of like scaling and reaching the top of Mount Everest: It's a battle. An ERP project is one of the most expensive and complicated tasks an IT department can undertake, with obstacles at every corner waiting to thwart the unsuspecting. After hundreds of thousands of dollars and countless hours of work, it can be devastating to find out that an ERP system does not meet expectations or deliver tangible benefits. It is, therefore, incredibly important that businesses get it right the first time.

Microsoft Dynamics NAV can function as the backbone of a company's operation and the foundation upon which business performance is built. The success of a project is much more than simply choosing the right solution, vital though that is.  How the implementation is planned, structured and carried out is just as important.

One way to avoid any mishaps is to understand the most common pitfalls organizations encounter when they embark on an ERP implementation project:

Lack of planning: Never play ERP by ear. Kevin Beasley, a leading chief information officer, told CIO.com, "Many organizations do not do enough up-front planning before they begin an ERP software evaluation. This often leads to confusion down the road because they might not fully understand their current processes and how to evolve them to maximize business benefits and efficiencies." It is essential for organizations to conduct audits before selecting an ERP system to discern where the software is needed most and what features would be beneficial. ERP systems should also be evaluated. The employees who will be using the software most are the best bet for this job.

Not screening vendors: It is a vendor's job to sell you their system. Without testing it you cannot be sure that the system has all the benefits or capabilities they promise. Of course, ERP systems cannot be taken to the office, tested and returned if there are any problems, so it's important to vet vendors before making a purchase. Request names of reputable businesses that the vendors supply to, and find out if you can contact those organizations and talk to them about their experiences with ERP implementation. A vendor should be able to provide at least three or four names. If they can't, consider it a warning sign.

Not understanding or using features: John Hoebler, managing director of a business consulting company, told the source that their annual ERP survey found that only 46 percent of respondents understood what features they were using in their system. That means that a whopping 54 percent of survey-takers had invested millions of dollars into a software without knowing its features. Without knowledge of what your ERP is capable of you can not fully harness it's potential. When the time comes for maintenance or upgrades there will be no way to guarantee their effectiveness because you won't know which features are most helpful and which are redundant. Experts suggest that organizations create master lists which outline salient attributes, and track their usage. The list should be reviewed regularly to determine which parts of the ERP system are being used.

In general it can be difficult to implement ERP like Microsoft Dynamics NAV successfully without a dedicated team or consultant. Accent Software can help your business understand the benefits of Microsoft Dynamics NAV and how it can help your company. If you are interested in finding out more about this and other business management software contact us today.

Should manufacturing adopt cloud-based ERP?

Manufacturers are under immense pressure to increase process speed, improve accuracy and leverage internal business intelligence to make every company interaction count. Like on-premise enterprise resource planning systems, cloud-based manufacturing software can help companies bring innate knowledge into every sales situation, but has the added benefit of being easier to deploy and implement. 

It seems like a no-brainer: Why shouldn't manufacturing companies adopt cloud-based ERP? Current manufacturing managers and experts believe there are a number of reasons.

Undoubtedly there are a few typical cloud-related issues such as security, but in general manufacturing business are extremely complex, with tailored workflows, business rules and data structures. There are concerns that multi-tenant applications do not currently offer the level of customization manufacturers would require. Many enterprises have been in the industry for decades, and have invested in complex ERP systems that have been upgraded over the years to create a software that fully supports all their process. Walking away from the kind of work that was put into most legacy systems is difficult for companies.

Robert Kugel, senior vice president and research director at Ventana Research told TechTarget, "There isn't a company on the face of the earth that would decide to replace their ERP system just to be able to move to the cloud. A tipping point will only come when there's some breakthrough in ERP system design that enables a large number of manufacturing companies to configure and script in a multi-tenant environment without having to make too many concessions."

Cloud computing can, however, revolutionize manufacturing, and while many older companies may choose to stick with what they know,  younger generations of manufacturers who do not have legacy systems appear predisposed to adopt cloud-based strategies. For these companies, software like Microsoft Dynamics NAV, which offers cloud-based SaaS hosting, may be an excellent solution.

If you are intersected in learning more about Microsoft Dynamics NAV and its various deployment options contact Accent Software today.

Manufacturing ERP: To customize or not to customize?

It's a question many organization's encounter at one point or another: Does enterprise resources planning (ERP) development mean customization or replacement? For most manufacturing businesses the answer is customization. Brand new implementations can cost up to 14 percent more than for non-manufacturing companies, and manufacturing processes tend to be more complex, pushing executives to add custom options before upgrades where such options are standard become available.

Moreover people are creatures of habit, and abandoning a system employees are comfortable with can be a difficult prospect. Manufacturers, in general, choose not to implement new systems until they absolutely must. 

If your business chooses customization options over upgrades, there are a number of things to consider. Manufacturing companies tend to experience budget overrun when they do not plan well or evaluate enough proposals. Here are a couple of steps to take as you begin the customization process:

Evaluate ERP systems

If you have been using your current ERP for a long time it can be beneficial to step out and see what the modern market is offering. It is very possible that available functionality of newer systems, such as Microsoft Dynamics NAV, will make the modifications you have or are aiming to add unnecessary. It is also possible that tools available in newer ERP will allow the development of the customizations you need at a lower price and in less time. In such cases it might be beneficial to upgrade before customizing. 

Evaluate customizations

Approach the process with an open mind. Customization might sound easier than replacement, but if it is to succeed you may need to make process changes. Customizations evolve over time, and it's possible that a new option might be able to achieve the same results as your old system, while adding additional features. Don't balk at the idea of removing certain customizations from your current system entirely, to make room for a more functional solution.

It is also important to be aware of what is a standard report in your software, versus what is a customization. There are a few ways to handle this:

  • In-house customizations can be identified by a member of your IT staff.
  • If a third party conducted the work reach out and request a list of modifications.
  • ERP consultants and certain software programs can detect changes made to a standard ERP.  

If there is no contact you can turn to you may need to do some digging on your own, or with the help of your IT staff, to determine which processes are customizations:

  • Customizations are often stored in unique folders on your server's hard drive. Scour your menu system for folders with "custom" or "mods" in the name.
  • If you have an unmodified version of the software you may be able to run a comparison of the standard version versus the modified version to learn where customizations were made.
  • Microsoft Dynamics NAV offers specific tracking capabilities through the use of the Team Foundation Server's Source Control Explorer, which can be used to view a full history of customizations.

Finally, assess the purpose and functionality of your current customizations. If a certain modification has had little to no effect, or was rendered obsolete during a previous customizations. This is a good opportunity to remove counterproductive and expendable options. Removing these will also help clear the way for a better understanding of what you will need in your new system. A qualified NAV partner can then help you decide which customizations should be carried forward versus those that are no longer necessary due to advancements in the standard program.

ERP software is a lifeline for manufacturing businesses, simplifying complex processes and increasing efficiency. As with any large business decision, take the time to plan, map out routes for success and review potential results. Accent Software, a trusted Microsoft Business Solutions partner, can work with your company to provide effective business management software solutions. Microsoft Dynamics NAV offers rapid adaptability, simplified customization, and ease of use which allows businesses to easily add functionality and custom applications that enhance software to be relevant to each business's needs.

ERP Consumerization

A handful of years ago, enterprise resource planning (ERP) systems were only available to a limited number of ventures with the capital to fund and implement the software. Technological evolution has slowly brought ERP to more and more business, and now consumerization is ensuring that even the smallest startup can find an ERP solution that fits their needs and budget.

Consumerization means, according to CFO.com, "the use of interfaces that resemble web, social, and mobile consumer technologies." Vendors should dedicate themselves to building user-friendly system that can be easily adopted by employees at any level. Consumerization allows software to be utilized by anyone who has an impact on the results of a business by creating intuitive applications. 

It seems to be the natural progression in an industry where mobile ERP interfaces are becoming standard. Many first-class ERP vendors have introduced mobile platforms to their software to support a range of popular mobile devices, from iPhones to Android tablets. Consumer style apps will define worker interaction with enterprise software in the future.

Today's ERP applications also include a degree of social capability, with tools that allow for collaboration between employees or with customers. Businesses that are spread out across the nation (or across a number of nations) are sure to take advantage of the accessibility such features allow.

ERP consumerization is the future of a system that is always evolving. If you are interested in learning more about business management software contact Accent Software today!

Is it time to replace your ERP system?

The enterprise resource planning (ERP) market is dynamic and innovative. The system is in constant flux, rapidly developing like any other digital-era technology, and in order to avoid falling behind, companies must conduct constant evaluations of their business management software. Are you taking full advantage of all the advancements that have been made in ERP? Does your system still fit the needs of your business and its environment?

Here are a few signs that it might be time to replace your ERP system:

Outdated systems: Aging systems will frequently take long periods of time to respond, or will break down entirely, indicating that the system is overtaxed and begging for replacement. Outdated systems will suffer architectural limitations, such as the type of network configuration that can be accommodated, and functional problems, like a lack of integration between different systems. Your ERP system should be able to efficiently and effectively meet all the demands of your business.

Functional limitations: If you ever find yourself avoiding your ERP system because it simply has too many issues to use, think long and hard about updating. Many companies simply stick to spreadsheets and other methods to get things done in the moment, leaving the problem of a clearly impractical ERP for another day. There is no point in keeping a software you can't use. If you have recently acquired another company, introduced new products or expanded your chains, the changes could put a huge load on systems that cannot handle complexities. Instead of living with the functional limitations, make a point to look for replacements.

No mobility: Modern ERP systems are designed to make use of new technologies in the market, such as smartphones and tablets. Take advantage of the convenience of these features by updating your system.

The face of ERP is constantly shifting. To bring your system into the modern age, contact Accent Software today.

ERP for custom ETO manufacturers

Custom engineer-to-order (ETO) is a great way to increase sales and improve margins for many companies. It is also a business reality for those in industries that demand products that fit into a customer's environment.

ETO manufacturers have a unique lifecycle process — as the manufacturing company grows, the processes in place become more and more complex and difficult to handle with traditional forms of communication. The bottleneck this issue creates can quickly stifle growth. Businesses tend to hire more staff to offset the issue, ignoring end-to-end software solutions because they feel their manufacturing process is too distinctive for ERP to handle.

The truth is manufacturing business software like enterprise resource planning (ERP) can offer a great solution for these specialized problems, ensuring that all steps in the manufacturing process are consistent and completed. Here are a few things to look out for when selecting ERP for your custom ETO environment:

Functionality: A good ERP software will have the capacity to continually add detail to the bill of manufacturing of a project.

Integration: If you have already invested in CAD software it is important to find out whether your chosen ERP solution will be able to integrate with the program.

Tracking: Many ERP solutions only allow tracking of time within the walls of your company. For custom ETO manufacturers it is important to have the ability to track time and expenses for delivery and installation at customer sites too.

Specialized: ERP often begins as accounting or distribution software, to which more modules are added overtime. Instead of this traditional system, try to find a solution that has been developed from the beginning for manufacturers.

When you decide it is time to employ an effective ERP system to your manufacturing process, give Accent Software a call. We have years of industry expertise and will help you best implement your new software.

What does the SAP’s new ERP mean for customers?

Earlier this month SAP announced the next-generation ERP system, S4 HANA, which will replace S3 or SAP Business Suite. The new model promises an easier-to-use interface, disruption-free migration and super-fast data analysis, supported by entirely rewritten code. SAP co-founder Hasso Plattner predicted that S4 HANA would eliminate 40 percent of SAP IT load.

As appealing as S4 HANA sounds, for now it is merely a vision for SAP, and won't be released for at least a few more years. Still, the launch, called "the biggest in the vendor's history," could mean a lot of changes for consumers when it finally comes to fruition.

Reduced complexity: Analyst house Pierre Audoin Consultants stated, "While the SAP landscape has become more and more complex due to the various new components the vendor has added over time, it is SAP's intention to reduce this complexity with S4 HANA. With this, SAP delivers on its promise to provide an integrated system." Plattner claims that data complexity has been reduced drastically in S4 HANA simply though getting rid of aggregates, redundancies and creating satellite applications that do not need their own instance.

Fast analysis: Undoubtedly S4 HANA will continue the SAP trend of high speed data analysis. During the launch SAP product and innovation lead Bernd Leukert showcased the tool's speeds by analyzing 245 million lines of items for a company's profits and losses within seconds.

Cloud capabilities: With S4 HANA SAP is looking to configure cloud products so they can be used on-premise, for consumers who are not quite ready to make the upgrade. This is a reversal on last year's announcement that the vendor had put a deadline in place for on-premise ERP support.

S4 HANA represents a radical shift for SAP, since the new ERP will be dependent on HANA instead of supporting multiple databases. While it seems to be an impressive system so far, what S4 HANA can really do remains to be seen. For more information on new ERP systems and other business management software get in touch with Accent Software. We would be happy to answer your questions!

The evolution of ERP mobility

Research from the Aberdeen Group states that "58% of laggard organizations seek out modern ERP solutions because of the lack of features in their current solution." One of the most desired features happens to be mobile access. Modern ERP solutions are empowering business around the world, providing users with real time analytics, reports and customers information, as well as streamlining business processes and improving management performance. If the data ERP provides could be accessible via smartphones and tablets it would allow for increased efficiency, more knowledgeable operations and greater productivity. Luckily modern ERP vendors have listened to consumers and top-of-the-line systems now come with mobile optimization.

Here are three areas where mobile ERP access can be utilized:

Knowledgeability: The success of many organizations depends on the availability of up-to-date information. Employees and executives who have data at their fingertips are able to provide customers with expeditious and customized service. Such dedication and attention to detail will impress clients and can turn one-time customers into long-term business relations.

Distribution: Mobile enabled business management software allows sales representatives to access information from any location, even on the go. The ability to give customers stock information, invoices and delivery notifications, among other data, from inside their shops or outside the main office makes for smoother operations and happy customers.

Efficiency: ERP solutions on their own streamline procedures at all company levels. Adding mobile access to the mix allow for simplified ordering processes, quick customer information updates and tends to eliminate manual ERP activities.

Giving executives and employees access to business intelligence from smartphones and tablets has become imperative for organizational success in this era. If you are looking for an ERP solution that is mobile enabled, contact Accent Software today!

ERP trends to keep an eye on

It is looking like a good year for enterprise resource planning (ERP), for both vendors and business users. Technology is advancing rapidly, and increasing numbers of companies are taking the time to upgrade in the new year. As enterprise resource planning systems become more flexible and varied we can expect the demand to keep rising. While IT leaders might not be able to see into the future to determine precisely which system to license or which upgrades to make, they can follow current trends to aid decision making. Here is what 2015 is bringing to ERP:

Hybrid cloud: Chris Wolf, VMware's CTO of the Americas told CIO, "[We] saw a spike in multi-cloud strategies in 2014, and that will continue into 2015. CIOs will continue to seek out the flexibility that [hybrid clouds offer]. And senior IT decision makers will invest in hybrid cloud architectures to future-proof their applications and services."

The advantages of the cloud are numerous: It allows for higher levels of service and faster execution at lower costs. Experts predict that most businesses will choose to adopt a hybrid cloud system, mixing off-premise and on-premise modules.

Subscription pricing: Competitive pressures are ever increasing, causing a shift in price point. Trends point to ERP becoming priced on a per-use and/or per-year basis, as opposed to traditional lump sum licensing. This price model is more scalable and predictable. Look for it to be available in end-user-centric applications, as well as data center management and other business management software and services. 

Deeper integration: ERP will become more versatile and offer greater degrees of integration with procurement, HR and customer service software. SAP recently made a number of strategic acquisitions that will help customers expand their ERP systems.

Looking for more information about current ERP trends? Contact Accent Software, where we can help you find top-of-the-line systems that will take your business to the next level.

Sustainability in the next generation of ERP management

Enterprise resource planning (ERP) is an evolving concept. As technology advances, so do the capabilities of ERP systems, with improved storage and management, alternative deployment models and expanded data access. However, there is always room to make improvements.

According to Brian Sommer of ZDNet, one of the most concerning issues surrounding enterprise resource planning software is vendors' lack of understanding regarding sustainability issues.

"ERP vendors don't get sustainability. They think it's about collecting all of a user's electric and gas bills to determine their carbon footprint. They think it's a reporting exercise. If they can develop a spreadsheet with more rows and columns than the next ERP vendor, then they have achieved some sort of market leading, product excellence crown of achievement," writes Sommer.

Yet, he believes that even asking suppliers to account for sustainability in ERP systems would be a drastic mistake. He states that adding sustainability modules to ERP would be "intrusive, disruptive and expensive," and would only make things more difficult for vendors.

Thomas Odenwald, Senior Vice President of Sustainability at SAP, doesn't quite agree, instead believing that accounting for business externalities in ERP should be an essential part of the next-gen movement. In an article at Sustainable Brands he states that future ERP systems must be able represent all resources a business uses, whether they are traditional capital or otherwise. A company's processes always depend on available assets. Considering how natural resources are included among their assets, organizations take an important step toward running a more accurate and efficient business. 

Odenwald believes that environmental depletion and unsustainable uses will eventually catch up to all industries, making it important to account for ecological circumstances by using business management software.

At Accent Software we have the acuity and experience to help companies implement ERP systems that are best suited to their needs. Contact us today!